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- Sparkol Limited - UK. T: +44 (0)117 428 6117. Sparkol Inc - USA. T: 646-475-1630.
- Sparkol VideoScribe application helps a user create whiteboard-style animated and videos to present products, make a point, or reveal a new concept in a non-formal and captivating manner. Whiteboard animation videos are a fun and compelling way to get a message to the target audience and make them remember it.
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Please try these places before you contact us directly:
VideoScribe v3.6 release notes We’ve just released VideoScribe v3.6 and it’s now ready for you to download. We’ve just released VideoScribe v3.6 and it’s now ready for you to download from your account page.
Instant Answers
We’re adding new answers all the time about how to do things with VideoScribe, StoryPix, Tawe, or your Sparkol account. Most common questions are covered here with screenshots and even videos to guide you through.
Sparkol Community
Search the VideoScribe, StoryPix, Tawe and Account forums for answers to topics raised by other users. If your topic isn’t covered post a new one – often the quickest way to get an answer.
If you still need help, contact the support team directly.
We are available Monday to Friday, 9am-5.30pm London time (not including bank holidays in England):
By email – raise a support ticket. Good for private questions. We aim to respond to your question within 1 working day.
By phone – +44 (0)117 332 0999.
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Thanks for the idea Sophia and taking time to explain your issues and ideas in so much detail.
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We have 3 save options essentially in VideoScribe as .pdf is more of a storyboard extract than a formal file save.
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- As you have stated by default VideoScribe saves locally on your computer to a pre-determined location (appdata) and we call the base folder which means your projects show on the project screen when you log-in.
- For those who want to use VideoScribe on different computers (home and office for example) we have the cloud folder so you can save work and then pick it up again elsewhere.
- Finally we have export and we have envisioned that for people who want to send their work to others so they can work on it in their accounts
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I think what you are essentially asking is a tweak to option 1 to allow you to amend the default save location is you desire. Most customers will probably just leave things as is but you would like to have the files somewhere other than appdata. I would be very interested in seeing how many customers share your desire for this so please comment below and 'Like' the original post if it's something that would interest you.
Sophia, would you mind me asking what the reason for moving these files to another area of your computer. Is it something about appdata specifically that concerns you or is there other reasons?